Bay Horse

Our worst experience ever in Horse Bay Pub First of all: our table was little dirty + salt all over the place when I get dirty oily glass I started to be concerned about cleanliness in this local- but yet again I just simply ignored and decided drink from the bottle. When simple fish and chips arrived after 39 minutes cold we were not happy at all. On top of that the barman ignored us twice. Maybe because I am not British-well hopefully not? I asked for refund. - Manager brought me money in his hands for food only, said sorry and ran out! I did not even get full refund!. I was shocked how badly he dealt with the situation! He did not try to make us happy. The apology was like the rest of the experience. Very sad! What about our bad experience, what about our 45 minutes time lost?! Who cares? We left hungry, angry and not satisfied! This local will be closed soon -not because is bad- because is badly managed and staff are awful - food well- I did taste one cold frie. I am so sorry for the owner! On every step Bay Horse Is a big big shock. No one expected 5 star service from relaxed pub- but I did not expect so many mistakes and lack of competence in one place.

cheap cocktails (3,95 pounds) and drinks but not a wide range of cocktails
nice atmosphere
good food but they had no wraps on this evening :(

Boring boozer, only ever come in here when the footy is on and that is quite rare as they dont have sky.