239 Cheltenham Road,
Redland,
BRISTOL,
BS6 5QP
(0117) 9243021
Amici Bristol Information
Amici offers a unique Italian experience with home cooked meals with passion in a traditional environment. Amici is a family run restaurant who make you feel very welcome.
Opening Hours
Mon-Sat 18:00-02:00
Sun 12:00-02:00
Payment
Disabled Facilities
Wheelchair Access, NO Disabled Toilets
Didn't Pay ...... Won't Pay
Just before this business opened we were asked to repair and descale the coffee machine, to this date Julian Hardy has refused payment yet they enjoy the use of it.
Welcoming staff, excellent food. Had a lovely evening. Will come again. Would recommend for an affordable evening meal with a partner of friend.
We had an awful evening last night. We were part of a large party which had booked at least a couple of weeks in advance.
There were not enough seats for everyone to start with. We then had to wait for 45 minutes before everyone had a drink - some people having asked several times.
We only managed to order our food after an hour of waiting. The food was fine and reasonably priced but the service we received was shocking!
One of our party has been vegetarian for over 20 years and ordered a vegetable risotto. However, after eating some it found that there were pieces of salmon in it!
It was tasted by someone else who found a big piece. The waiter was called who was very rude and refused to believe that it was salmon, telling us it was tomato!
Another plate was brought out, which again, had salmon in it! I took the offending fish on a spoon to the kitchen where another waiter confirmed that yes, it was salmon!
He apologised and I informed him that we would not be paying for this dish and were shocked that a vegetarian would be served fish and be spoken to so rudely.
I suggested that my friend should be given some compensation for breaking over 20 years of vegetarianism in this manner by offering her a free drink or desert (the least they could do as she was most upset).
He said he would go and speak to her and apologise.He did this but there was no mention of any compensation.
When I saw that he was not taking this seriously I reminded him about what I had said.
He then became very aggressive and shouted at me for daring to ask such a thing, saying I had no right!
By this point my friends at the other end of the table were wondering what was happening. I turned round to tell them which prompted him to start shouting at me again!
I have never had such shocking service in all of my life and would advise any one to avoid this resta
I have to say, this is the nicest Italian restaurant I've ever been to!
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