287 Church Road,
Redfield,
Bristol,
BS5 9HT
(0117) 955 5668
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Cafe Grounded
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I have frequented this place once and i found the atmosphere extremely uptight. so I never returned. I did however recently order a take away pizza by phone. The customer service was terrible. When i asked about the wheat free pizza option i was spoken to like a 3 year old child. Patronised to the extent that I certainly will never order again. I do not know where some of the staff get their arrogance from but it certainly is not appropriate or classy the behave like that toward customers. and im sure not good business. The wheat free pizza arrived and was ok..not great..rather hard and cheewy. Not worth £10.25
Went to the cafe in Redfield for the first time today for lunch. Unfortunately we did not stay as the first thing we saw on the menu, under the breakfasts was this message: '...we don't pick and mix and we don't mix and pick, and we don't take requests'. If thats supposed to invite people in to be able to eat the food they enjoy then I'm sorry, it didn't work for us, and we walked out. That message came across as patronising and rude - no way to treat potential customers. In this day and age the trend is to serve what customers want or need particularly in light of the many food allergies/intolerances that people endure.
Fantastic food and service , I think the best choice of home made cakes in bristol highly recomended.
p.s
You need to try there pizza
chef
There really isn't any competition for Cafe Grounded on Church Road. It's the only place worth visting in the evening for delicious food and good drinks.
Having said that, even if Church road was teeming with alternatives, Grounded would still be a great place to spend the evening. Worth every one of its 5 stars!
Perfect at any time of day, and a welcome alternative to the various greasy spoons and pubs in redfield.
Grounded is a lovely cosy place, right near the park, where they do a good unpretentious range of fair trade, natural, free range, home made and organic products.
Great atmosphere and friendly staff, and lovely food - notably the cakes and the pizzas, which are as good as Pizza Express, or better.
It has a garden, comfy sofas, newspapers and that sort of thing.
We love grounded - it takes five minutes to walk there from our house!
Staff are friendly and the food is good. Nice range of pizzas, salads and specials.
Good coffee and nice booze.
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