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 3 reviews

221-223 Cheltenham Road,

(0117) 907 7932

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Reviewer Agency
Me and my partner went to this restaurant a few months ago.The menu's were scanky and there was one waitress to serve four/five tables on a Friday night.Way to expensive for jerk chicken R&P;'s... my partner hardly had any saltfish in her ackee n saltfish. The rice was nice but my chicken wasn't freshly cooked chicken, it was dry and hard like it had been microwaved from the previous day!!Definately wont be returning!!!!!luck to even get one star!!!
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A party of eleven of us went to plantation on a Saturday. The food was fine, if overpriced, for a buffet at £18.95 a head; not all the food was even out on the buffet. However, the service we received was appalling - ordering a beer was a process harder than turning lead into gold; it took about 50 minutes to get our order, which was short of several drinks - the reaction from the single waitress was "its because we are busy". Quite. The missing drinks didn't arrive (and ordering anything else wasn't easy - though a second round we managed to order eventually did) and getting them off the bill was not easy; although the staff didn't even seem sure what the bill should be. The staff weren't even that apologetic about the obvious confusion or the lack or service. Short summary; the foods OK, but overpriced; the service not existant. If you go and it's quiet, it might be alright - otherwise avoid like a Peodophille would a Police station.....
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Reviewer DTCheltenham
I agree with everything the above reviewer says. I was also at Plantation on Saturday night (12 Feb 2010) and can honestly say I have never received such bad service in a restaurant EVER! My girlfriend and I arrived about 10 mins before our party so tried to order a drink from the bar. The barman took our order - And then disappeared never to return with our drinks! After we were seated, a waitress finally came around to us. We ordered some drinks and were pretty much advised that we HAD to have the buffet because if we ordered off the menu we would never get the food. I did not see anyone have food taken to their table by a member of staff all night! After an inordinate amount of time some drinks arrived. But not all - and those that didn't were NEVER to arrive. Getting any more drinks was also like getting blood from a stone. The restaurant was not overly busy for a Saturday night (let alone before Valentines Day). In terms of the food. It was ok (tasty even). But no-one could eat 19 pounds worth of buffet, there was not a huge variety of dishes, and there was no pudding! I felt completely ripped off, and paid just to get out of there. Although we could probably have left without anyone noticing as the staff didn't even seem to have a reord of what we'd had to eat. In short, nightmare evening: spent 30 quid to get my own food, and mostly be without a drink. Don't go there. If I could give zero stars, I would.

DT, Cheltenham
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Reviewer Anonymous
I had never tried Caribbean food before coming here and loved it! So nice to have something completely different. Outstanding!
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Content updated: 17/11/2011 23:54

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