94 Gloucester Road,
Rudgeway,
BRISTOL,
BS35 3QJ
(01454) 412370
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Masons Arms and Brewers Fayre
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I use the Masons regularly for the breakfasts. The food is always hot and fresh but they are a little mean with the portion sizes but hey it's cheaper than most other pubs in the area. Just one small issue is the fact that the staff NEVER say hello, smile or thank-you. Maybe some staff training is needed here. I have had the Carvery several times and have always found it to be well cooked and hot, but why oh why do they insist on serving cauliflower cheese with a roast dinner......stick to meat and veg with gravy I say....Above all good value for money but lacking in a welcoming atmosphere. (Mostly staffed by teenagers it would seem).
live in Almondsbury and was really eager to try my local carvery, especially as they were offering a half price carvey......took my fiance and daughter expecting a pleasant evening, I arrived and bought carvery meals but couldnt find a spare table, eventually a free table came up and we stood in the queue...by the time it was our turn to be served there was a nice fresh cooked joint of beef and some dried up scraps from the last joint...i asked the chef for the juicy meat and he said he couldnt do it....i had to have the dried up rubbish first.....hey whos paying i said? he huffed n puffed and gave me a mixture of dryed up beef and a little bit of the freshly cooked beef...........
i really felt like throwing it at him because his attitude was appauling! but i was hungry and the queue was long, there was no cauliflower or roast potatoes and was told i would have to wait 5 mins.....10 mins later the veg arrived but the rest of my dinner was cold. my daughter ordered a desert and after an hour it still hadnt arrived! i politely asked a waitress if she knew what happened to our dessert and she rudely said ' you'll just have to wait, we are busy' ....when it finally arrived she slammed it down on the table and glared at my 7 year old daughter.......she cried and thought she had been naughty........we left immedietly! this carvery is the price it is, because thats all it is worth paying!
live in Almondsbury and was really eager to try my local carvery, especially as they were offering a half price carvey......took my fiance and daughter expecting a pleasant evening, I arrived and bought carvery meals but couldnt find a spare table, eventually a free table came up and we stood in the queue...by the time it was our turn to be served there was a nice fresh cooked joint of beef and some dried up scraps from the last joint...i asked the chef for the juicy meat and he said he couldnt do it....i had to have the dried up rubbish first.....hey whos paying i said? he huffed n puffed and gave me a mixture of dryed up beef and a little bit of the freshly cooked beef...........
i really felt like throwing it at him because his attitude was appauling! but i was hungry and the queue was long, there was no cauliflower or roast potatoes and was told i would have to wait 5 mins.....10 mins later the veg arrived but the rest of my dinner was cold. my daughter ordered a desert and after an hour it still hadnt arrived! i politely asked a waitress if she knew what happened to our dessert and she rudely said ' you'll just have to wait, we are busy' ....when it finally arrived she slammed it down on the table and glared at my 7 year old daughter.......she cried and thought she had been naughty........we left immedietly! this carvery is the price it is, because thats all it is worth paying!
Have just arrived home from dining at the recently re-furbished Masons Arms. Have been a regular there, and wondered why they were re-vamping to a Carvery. Well, all I could say, is, that the pub was absolutely packed to capacity. Not noisy, staff welcoming, and after we found a seat, we joined a very long queue, to fetch our dinner. The food smelt delicious, whilst waiting, and then we found the portions VERY generous, the vegetables were cooked beautifully, and everything tasted as good as it looked. WE were quite amazed at the price, and hope that this will stay at this level for a while, and is not a gimmick to get the clientele in. #We couldn,t fault anything at all, and will go there more often, and will definitely take our visitors there, and also recommend it to all we know, that like to dine out. Thank you to all the staff, and especially to the Chefs. Mr and Mrs.S.James.
Addendum
Got an e mail from manager apologising for service etc..... usual Offered recompense "its in the post" Has never arrived, Have spoken to friends who visited and they are of the same opinion of the quality and standard of food. Oh well live and learn
did a 50 mile round trip to eat here, bar service excellent, food quality and presentation was worst I have had for 30 + yrs in pub visits and trade. over cooked pasta, under cooked bison burger, sent that back and didn`t bother with replacement. over priced for quantity and quality, Manager didn`t appear interested paid the bil and left. Would never recommend.
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Content updated: 11/04/2012 22:17